IWI Remote Support
- Connect with an IWI support staff easily, safely, remotely, from anywhere! It can be from home, from the other side of the office, the coffee shop downtown or even halfway around the world!
- IWI works with AnyDesk to ensure a secure and trusted remote desktop connection for professionals and individuals alike.
- Run the Remote Desktop Application on any selected platform, such as Linux, Windows, Mac OS, plus mobile apps for iOS and/or Android devices.
- Downloading AnyDesk below is as easy as 1-2-3, even on the go. It is only 3MB in size, very compact to be downloaded on any device and with any internet connection.
- A member of our support team will talk with you first to determine the nature of the problem.
- Once you are on the phone with a member of our support team, you will be directed back to this page after your support representative provides you with a unique connection code.
- You will then enter the code in the field and click the button to initiate the screen-sharing session.
- You are prompted to download a small virus-free plug-in.
- With your permission, your support representative can view your screen and share control of your mouse and keyboard.
- You are in full control of your computer at all times.