CRM (customer relationship management or client relationship management) leverages data to manage customer interactions and communications. If the data isn’t managed properly, updated regularly, or kept clean, it can create problems instead of solutions.

Although CRM is both an approach to managing client relationships as well as a broader term for the software to manage it, it is really about communications. At its heart, however, is data—a lot of data. Managing that data is the key to getting the most from your client relationship management.

Three Common Client Relationship Management Problems (and Solutions)

Problem: Customer records lack important data.

Customer records are incomplete. They lack essential data which is necessary for ongoing communications efforts. Fields are missing and you cannot continue your CRM programs without the missing information.

Solution: Check with your customer service, sales, and marketing staff to make sure they are asking for all the data when they are in contact with customers. Integrate other systems in your company with your CRM system so purchasing information, orders, and invoices are also brought into the system to complete each customer profile. Make sure your CRM system is set up correctly, so it is capturing all the available information.

Problem: Records are old or stale. Data is outdated.

Stale information is problematic. It may be outdated. Customers may have moved, changed interests, or are no longer seeking your company’s products or services. Old, stale, or outmoded information can be difficult to sift through in order for useful information to be retained and outmoded information discarded.

Solution: Databases can become stale and fatigued if they aren’t used frequently. If your CRM has sat idle for any length of time or no one has been actively managing it, data can become outdated. People change email addresses frequently, for example.

To fix this problem in the future, ask your customer service team to update accounts when people call. For example, if your call center receives an inbound call from a client, ask the client to quickly confirm their address, phone number, and email address.

There are also services available to scrub and clean databases. These services match records from your database to reputable sources of data, such as the U.S. Postal Service’s forwarding database which tracks all notifications to forward mail because people have moved to a new location. Using such a service from a list broker or list company can get your mailing list shipshape quickly.

Problem: A trickle of new prospects into your sales pipeline.

Does your sales pipeline resemble a drip rather than a gust of new prospects? If so, you need an acquisition campaign. Stagnant sales may mean you are constantly reaching out to the same people repeatedly instead of finding and cultivating new prospects.

Solution: Your CRM system is great for contacting your current customers and for keeping in touch with them. What it can’t do for you is prospect to find new customers. You’ll need to ramp up your sales and marketing efforts to get new customers back into your sales pipeline.

Customers First in Client Relationship Management Systems

Put your customers first when it comes to client relationship management systems. Build systems and processes around their wants and needs and you will have the better system than someone else who puts sales first. Keep your data fresh, update it frequently, and your CRM system can be used to improve sales.

Running a small business can feel overwhelming at times. Business owners wear many hats: accounting, financial, product management, sales, customer service, warehouse, logistics. Even if you have a strong support staff, the final decisions about the direction in which your business is headed rests with you.

Accounting may be the back-office folks while logistics is on the front line but both have to work together to support the overarching business goals. Without the teamwork in place to achieve common goals, you’ll end up wasting precious time and energy. Instead, shared software can help you achieve a common framework.

Fortunately, Sage software products such as Sage Business Cloud Financials can take some of this burden off your shoulders. Ensuring that accounting and logistics are in sync is a big step in the right direction.

Accounting and Logistics: Are You on Speaking Terms?

There are aspects of accounting and logistics that, if they aren’t in harmony, can seriously curtail business. If your company ships tangible goods rather than performing a service, proper handling of its logistics is essential.

Problems arise when accounting and logistics aren’t in sync. For example:

• Shipping fees are too high: According to a UPS survey, 79% of the survey’s respondents said that shipping fees influenced their decision to purchase from a vendor. Logistics may offer insight into methods of getting shipping costs down but accounting must be responsive to the changes and adjust invoicing and other factors accordingly. If they aren’t in sync, customers can still get overcharged or you can drive away business with high shipping fees.
• Late payments: Late payments can cause a small or mid-sized business to fail. Yet, many companies suffer from cash flow issues because payments are late, slow, or missed. Why do some customers withhold payments? Look to your shipping department to see how quickly items are shipping out of the warehouse If they are slow to ship, or if orders are incomplete or damaged due to poor packaging, customers may not pay quickly which can lead to lead payments.
• Thinking too small: Accounting may be pushing for more customers and higher sales. Logistics balks, saying it can’t be done. Who is right? Both. Logistics need to be able to handle global shipping to help reach more customers. Without increasing your company’s reach into additional markets, you may be thinking too small. Think beyond your country’s borders to help expand and grow your business.

Is your accounting department in sync with your logistics department? They needn’t be so far apart that they aren’t on speaking terms. Help them understand the impact that each has on the overall business, and you’ll see enhanced cooperation and better interactions.

Sage Business Cloud: A New Strategy for Better Business

Sage Business Cloud offers your company a new approach to managing its operations. With Sage Business Cloud, all the software you need to run your manufacturing company is in one comprehensive cloud-based package. Accounting, financials, reporting, CRM and more are available at your fingertips.

With enhanced information and reporting, you’ll be able to manage both logistics and accounting better. Tighten control over your finances and make smarter, better decisions based on accurate and real-time data.

Cloud-based software offers numerous advantages. It’s more cost effective, safer, and offers better flexibility to scale up or down according to your business needs. Explore Sage Business Cloud and other fine Sage software products for your Canadian business with IWI Consulting Group.

Sage ERP Software from IWI Consulting Group

IWI Consulting Group helps Canadian businesses and non-profits choose and adapt the best enterprise resource planning (ERP) software for their needs. Small to mid-sized companies will find the help and resources they need to choose the right software at the right value. For more information, visit IWI Consulting Group or call 1-866-916-3851.

Sage 300cloud (formerly known as Sage 300) is an exceptional business software product. Not only does it include both classic and web versions, it integrates with Microsoft Office and other common business software packages so that you do not need to hire a special developer to integrate your software with existing products you are using. It’s a robust tool on its own that easily connects with others to form the perfect software package you may need for your business.

This year, Sage 300cloud (formerly known as Sage 300) has made many improvements. Sage is known for listening to its customers and responding quickly with improvements as needed. Let’s take a look at what Sage 300cloud (formerly known as Sage 300) has to offer your business in 2018.

Many Sage 300cloud (formerly known as Sage 300) Improvements

• Two versions: Sage 300cloud (formerly known as Sage 300) offers a classic and web version available and running in parallel: Each person in your company can choose the interface they like best. You don’t all need to be on the same interface – the person at the desk next to you can choose classic while you choose the latest web interface.
• Microsoft Office 365 integration: The new connected ecosystem includes Sage Contacts Dashboards so that you can include contacts in one place.
• Improved ad hoc inquiry: The web user interface enables ad hoc inquiries.
• Accounts Payable: You can now automate the entire AP process from purchase through payment. Invoices entered into the system are securely stored in the cloud. This saves time and removes manual data entry from the process.
• Customized folder structure and multiple browser support: More flexibility and customization built into your system.
• Export declarations field: A new field has been added to the tax tab of the A/R and O/E Invoice Entry Screens that lets you enter an export declarations number right into the field. This is a requirement for some countries such as Singapore and Malaysia, and having the declarations number right in the system is a big help for many companies.
• Check profitability at a glance: The Profitability dashboard in Sage Intelligence enables you to see at a glance the customers, products, and salespeople who are the most profitable to your company.

Sage 300cloud (formerly known as Sage 300) Classic Receives Unique Updates

Everyone loves a classic and Sage 300cloud (formerly known as Sage 300) users are no exception. Sage 300 “classic” edition remains quite popular. The latest update to Sage 300 classic screens changes the visual process and workflows. It’s been enhanced so it is easier to follow on screen. Redesigned buttons also make information easier to find and access. Instead of menus and toolbars, a ribbon now appears on the desktop. This is another feature aimed at making information easier to find. New themes are also available for visual process flows.

Sage 300cloud (formerly known as Sage 300) Intelligence Reporting

New intelligence reporting in Sage 300cloud (formerly known as Sage 300) enables you to make swift, confident business decisions based on accurate and timely data.

Sage 300cloud (formerly known as Sage 300) remains a popular product among manufacturers and businesses worldwide. With so much flexibility and power in one ERP system, it’s a great choice for many companies.

Sage 300cloud (formerly known as Sage 300) from IWI Consulting Group

IWI Consulting Group helps Canadian businesses and non-profits choose and adapt the best enterprise resource planning (ERP) software for their needs. Small to mid-sized companies will find the help and resources they need to choose the right software at the right value. For more information, visit IWI Consulting Group or call 1-866-916-3851.

Sage software’s Sage Business Cloud is all the software your company will ever need in one convenient, cloud-based system. Cloud software can save your business money and offers exceptional convenience and flexibility.

According to Forbes, hybrid cloud adoption grew from 19% to 57% among all organizations surveyed. Hybrid clouds are a combination of public and private cloud environments. This trend points to a common theme: businesses are embracing cloud software for its ability to save money and improve productivity.

Sage Business Cloud: The Future of Software

Sage Business Cloud offers a comprehensive bundle of software products to meet a business’ every need. Because these products are bundled together and developed by the same parent company, they are ready to synchronize and work harmoniously from the moment you start to use them. No custom programming or other special resources are needed to use all the products found within the Sage Business Cloud.

Within this package of Sage software, your business can access:

• Accounting software to handle basic and advanced accounting functions, including general ledger management, accounts receivable and payable, invoicing, and more.
• Financials, which enables you to see at a glance how your company is doing this quarter compared to last, make intelligent projections, and more.
• Enterprise management, which pulls multiple data together into one system for dashboard-level performance views.
• People and payroll, enabling you to manage critical human resources tasks with ease.

In addition to including all the software you need to manage your business, Sage Business Cloud includes marketplace applications that link it to Salesforce, Microsoft products, American Express, and others through APIs that make it easy to connect them to your favorite products.

Why Use Sage Business Cloud? Easier, Better, Faster Access

Why are so many businesses switching to the cloud? The answer is simple: the cloud offers faster, easier, and better access to the products companies need to run their businesses.

Not so long ago, companies had to purchase multiple software packages, including accounting, finance, and reporting software. Some added tools such as a CRM system. Then, along came human resources management software. Additional software to enhance manufacturing productivity and manage warehouse and fulfillment processes added to the range of products companies would purchase.

After the initial purchase, companies frequently had to spend additional money, annually, to upgrade their software each year as updates were added. And, of course, purchasing software from multiple vendors might require the addition of a business intelligence suite to run reports, custom reporting functions, and paying a programmer to integrate all these solutions.

With Sage Business Cloud, everything is included in the cloud. No more costly upgrades; when software is updated, it is updated for all customers subscribing to the cloud-based model. You don’t need to worry about upgrades.

All Sage software products are designed to work in concert, so there’s no need to hire a special programmer or developer to get them to play nice with each other. More importantly, if you’d like to add to your base suite with other Sage products, it’s easy and fast.

Cloud software offers so much for the money that it’s surprising only 57% of companies (according to the previously cited Forbes study) are migrating to the cloud. Sooner or later, all companies are likely to migrate to the cloud when the benefits become apparent.

Sage Business Cloud from IWI Consulting Group

You can learn more about Sage Business Cloud by contacting us. IWI Consulting Group is a Canadian-based firm that assists businesses of all sizes to adapt the best ERP systems for their needs. For more information, visit IWI Consulting Group or call 1-866-916-3851.

Sage software is always at the leading-edge of innovation. In 2016, the company’s chatbot, “Peggy,” made her debut. While she could only respond to simple commands like “How much do customers owe me?” and “What’s our gross revenues for the month?” the new chatbot continues to evolve as a so-called “smart” assistant.

Peggy, and other innovations like this, demonstrate just how far the world of technology has come, and how it continues to evolve. Sage software embraces new technology and adds it whenever it makes sense to do so for their customers. Here are the areas that Sage is watching. You may wish to keep an eye on them, too.

Three Tech Areas to Watch

Technology evolves at a speed today which was previously unheard of in decades past. Innovations can be sweeping or incremental, completely disruptive or simple updates. Devices such as smartphones available today hold more computing power in a pocket-sized device than most offices had twenty years ago.

The following three tech areas are ones to watch now, for these are the areas affecting companies in manufacturing, distribution, and many other industries. Even if they aren’t impacting your business now, they will, and soon.

1. Chatbots and autonomous interfaces. Sage software’s “Peggy” is a great example of a chatbot. While it may seem odd to be typing queries and speaking with an AI chatbot, most of us have done this without even noticing we’re not speaking with a human being. Banks, retail websites, and other companies are using chatbots that think, learn, and respond intelligently to simple questions. Someday, even a computer mouse and keyboard may go the way of the quill pen and inkwell.
2. Artificial and collective intelligence. Systems that learn as they grow are “thinking” computers. Data collections through the internet of things are making it imperative that larger volumes of data can be handled efficiently. AI and collective intelligence systems can process, sort, and distill such data.
3. Blockchain technology: Perhaps nothing is more disruptive than blockchain technology. Originally used to create, mine, and trade digital currencies such as bitcoin, blockchain is poised to take off as a secure data transfer method with applications beyond the banking and finance world. Any industries that work as intermediaries between two parties may be able to use blockchain technology to keep transactions and information secure. While the future applications of blockchain are uncertain, it’s like we are watching the start of the era of the printing press or the application of the telephone to the world of business. It has that much potential to transform industries. Smart contracts on the Ethereum blockchain may make third-party contracts obsolete someday.
4. Money transfers: New digital technologies have helped online-only banks open their virtual doors to customers. With lower overhead and infrastructure, they can afford to pay higher interest. Automatic bill pays, e-checks, and other forms of electronic money transfers are all new technologies that have changed how companies conduct business. One-click invoice payments may be on the horizon for many small businesses who currently can’t offer the same secure one-click payments as the bigger companies can offer.

Will these changes bring us faster, better workplaces? That remains to be seen. Some innovations—the 8-track tape or Beta videotapes, anyone?—came and went. Others, like the cell phone, have evolved into a basic daily necessity for the workplace. No matter what you think of these technologies, innovations such as AI, chatbots, smart contracts, blockchain technology, and more are what the business and technology world is looking at these days for the next big idea of the future.

IWI Consulting Group

IWI Consulting Group helps businesses gain insight into their operations, inventory, and profitability. We provide software and support for a wide range of industries throughout Canada. For more information, please visit IWI Consulting Group or contact us today.

Sage software includes both on-premises and cloud-based versions. It is the latter that we’d like to address since some people hear “cloud” and think it is insubstantial—here today, gone tomorrow.

Nothing could be further from the truth.

Cloud-based enterprise resource planning (ERP) software offers a lightweight, agile system that is easier to implement, mobilize, and customize and a feature-rich enterprise system that is powerful enough to support every aspect of your business. Sage Business Cloud offers you the best of Sage products combined with mobile, agile features only available through cloud systems.

Site-Based ERP Has Its Place

Many site-based ERP systems have helped businesses to grow and be profitable by streamlining the entire business from manufacturing, warehousing, sales, and financial management. Such ERP systems have been customized to meet specific company requirements and have been entrenched in company processes. On-premises implementations were required for these critical systems because of the need for reliability, speed, and control. Because of this, while many other business systems have moved to the cloud, ERP has been one of the last to do so.

Legacy Systems Losing Ground to Cloud

In almost all areas of software adoption, legacy systems are losing ground while cloud-based systems are increasing in popularity and adoption rates. Gartner has predicted that at least 30% of businesses will move the majority of their ERP applications to the cloud by 2018. Traditional ERP systems have a reputation for costly, time-consuming deployments and maintenance, outdated user interfaces and inflexibility—the definition of a legacy system.

Cloud-based ERP, such as Sage Live and Sage Intaact, offer flexibility, scalability, security, and cost-savings. It can be your company’s one-stop shop for all its business needs, without the cumbersome maintenance and support needed for on-site ERP.

Cloud ERP Makes Implementation Easier

ERP implementations have been the stuff of legends—major fanfare of a renewed, integrated business model, months of customization, implementation, training, and headaches as the system doesn’t quite live up to expectations. Implementing cloud-based ERP is easier, because often these systems are more modular and provide greater accessibility. In addition, when companies choose to outsource the hosting of their ERP, they do not need to ramp up to accommodate, train, and support new hardware and software platforms.

Cloud ERP Increases Business Agility and Transparency

Systems such as Sage Business Cloud can help your company with issues of both transparency and agility. Sage offers your sales department immediate views of their work. It is a Salesforce platform that offers real-time collaboration and mobile data. You can even link banking information with it to accommodate payments through Salesforce’s world-class CRM system.

When your business is growing, whether through increased sales, geographic expansion, or acquisition, cloud ERP systems can help your business be agile and flexible. By leveraging cloud ERP capabilities, such as improved access and transparency, organizations transform processes to ease growing pains. Cloud ERP can ease the migration of shared processes and data, helping to move toward integrated systems and provide multi-location access.

An easy-to-use, mobile user interface is expected today, which means that Internet and mobile offerings need to be provided. Cloud-based ERP software allows for much easier delivery of corporate data and information on mobile platforms allowing employees, supplier, and customers access to critical data on any device and from anywhere.

Cloud ERP Saves You Money

Cloud systems can cost much less than older legacy systems. Site maintenance and security are taken care of by the cloud provider, so you don’t have to worry about them. You don’t need to purchase expensive hardware or pay the salaries of IT people to maintain an extensive network of computers. Instead, all this is taken care of by Sage software, who maintains both Sage Intaac and Sage Live.

When it’s time to choose new ERP software for your business or update your CRM system, choose Sage Business Cloud. Cloud software isn’t light and fluffy. It’s a robust software package that can provide your company with the edge it needs to achieve even greater success.

IWI Consulting Group

For Sage software, visit IWI Consulting Group. We offer Sage ERP, Sage Intaact, Sage Live and many more products to boost Canadian businesses. For more information, visit IWI Consulting Group or call 1-866-916-3851.

Sage ERP, along with innovations such as the Internet of Things (IoT), is changing how manufacturers view and use best practices.

The Internet of Things is the interconnectivity of devices and objects in which software is embedded to track data. Through the IoT, networks can include buildings, vehicles, software, and more. The data derived from the IoT can improve delivery times, production management, safety, and much more, depending on how it is used.

Used wisely, the IoT—along with Sage ERP—can provide you with unprecedented amounts of data that can help you manage all aspects of your business better.

Monitor Shop Floors

One of the innovations affecting manufacturing from the IoT is the ability to monitor conditions on the shop floor. Sensors embedded in equipment, pallets, trucks, and other devices can relay information and make adjustments based on real-time data.

For example, think about plant equipment that can get hot during operations. Plant equipment sends temperature data to the HVAC controls, which understands that the rising temperatures may affect quality output. It then adjusts the fans to blow cool air over specific equipment in use, and keep the temperature at an optimal level, so that outputs maintain quality standards.

Such equipment may also provide enough data to help you gauge the time between routine maintenance tasks, as well as the shelf-life of components, or weigh the need to take something offline for maintenance. Predictive maintenance schedules can also be adjusted based on IoT data, making such schedules more in sync with actual equipment needs. The IoT takes the guesswork out of the shop floor.

Improve Safety Based on Data

Data from such sensors via the IoT can also be used to enhance workplace safety. Workplace safety is a major concern for everyone, but especially for manufacturers.

Data—relayed from sensors embedded in equipment, HVAC units, and air sensors—can monitor conditions and notify plant managers when such conditions stray outside acceptable levels. Items that can be monitored include air quality, ambient temperature, and more. This data can then be used to assess whether workers need more frequent breaks.

Additionally, machinery can be serviced according to IoT data. This keeps it in better working order so it jams less often, breaks down less frequently, and otherwise prevents problems that can impact safety. Even something as simple as a wet floor with sensors in it can trigger warning signs to flash that keep people from slipping and sliding.

If your plant uses mechanized vehicles to move equipment, raw materials, or finished goods, the IoT can be used there to improve safety, as well. Vehicles outfitted with safety sensors connected to the IoT can monitor driving habits so drivers who exhibit safety best practices can be rewarded and those who take risks can receive remedial training.

Lastly, all the data collected from the shop floor can be used to enhance safety training programs. With the data at hand to identify all the potential issues, you can target training sessions to address specific needs based on data from your manufacturing plant.

Democratization of Data

Free and open access to data through the IoT and systems such as Sage ERP means that everyone involved in the manufacturing process can use data available to them. A warehouse foreman has the same access to shop floor data as the CEO or COO.

Why would you want free and open access of data in your company? Today’s job are interconnected. No job or unit works in isolation. Seamlessly taking orders, producing goods, and shipping them in a timely fashion requires teamwork throughout the company. The IoT can provide data from every point in a manufacturing company to a centralized system, such as an ERP system, that produces vital data for everyone. Access to such data can encourage teamwork, collaboration, and improvements that benefit everyone but, most importantly, benefit your customers and your business.

The IoT is really forcing many manufacturing companies to change how they think about their workplace. It’s helping to save costs for repairs and maintenance, improve worker safety, and address data access issues. Sage software, including Sage ERP aligned with the IoT, can help you collect, store, and utilize such data effectively in your company. It’s a big change, but one that is worth it in terms of competitiveness, lowered costs, and improved workplace safety.

Sage ERP Software from IWI Consulting Group

IWI Consulting Group is a Canadian-based firm that assists businesses of all sizes to adapt the best ERP systems for their needs. For more information, visit IWI Consulting Group or call 1-866-916-3851.

Sage software, such as Sage People, can help you solve the ongoing problem of finding and recruiting talented people for open positions in your company. It’s getting harder to recruit and retain great talent. According to Glassdoor, the recruitment website, the market has shifted to one in which job seekers have more options than before. The current ratio of unemployed Americans is now 1.4 to 1 in 2017 compared to 6.6 to 1 in July 2009. This means fewer applicants for jobs and a more difficult time for employers to find the best people to fill vacant positions.

One way to improve your recruiting average and to shorten the time it takes to attract qualified candidates is to use software such as Sage People. Sage People offers award-winning human resource management software that’s available to companies of all sizes. It helps you manage personnel, records, positions, and more—so, when the time comes to recruit, you are ready.

Sage People: Shorten Recruiting Time

Old-fashioned methods of recruiting meant sending out lots of classified ads and hoping for a flood of qualified resumes. Most of the resumes that came in weren’t qualified and, among those that were, it was hard to sort out the serious applicants from those just looking to see what was out there on the job market.

Today, the motto is ABR—always be recruiting. Recruiting doesn’t stop when jobs are filled. Instead, people-focused companies are always recruiting and promoting their brand. Recruiting is now part of brand management and a shared responsibility among marketing and human resources. By promoting a positive brand image, companies gain attention from people who, when they finally do start looking for work, come to them first because their brand image is already strong.

Sage People includes a platform that helps recruitment managers find the best people and onboard them as soon as possible. By automating the onboarding process and many of the tedious tasks that come with a new hire, you can get people through the paperwork and to their actual work as soon as possible.

Tips to Promote Your Employment Brand

Want to promote your company as an “employment brand” or a great place to work? Here are some ideas to get started:

• Use Sage People to create a database of potential candidates. Gather resumes and business card information from people you meet at conferences, business events, and more. Add them to the database and, when it comes time to recruit, use your database first.
• Update the Careers page on your company website. Most Career pages are a sleeper, offering little insight into the company, its culture, or its values. Instead of posting a laundry list of jobs, add character to the page with images of the employees from company events, products, services, and more. Add tips for job seekers about what it’s like to work there and how to get a good job. Don’t be afraid to make your Careers page unique.
• Encourage employee referrals. You know the people who work at your company are great and birds of a feather tend to flock together. A referral is usually stronger than a cold lead because those who are referring new employees have already told candidates everything about what it is like to work at your company. You already have a very interested candidate for an interview.

Managing Paperwork

Once you have candidates in the pipeline, what then? Sage People enables you to manage the recruiting and hiring process using the tools found in the Sage software. Work through your database, record results, and then add someone as a new hire once the happy moment has occurred.

Now that you have new hires, what then? Onboarding is shorter with Sage People. Let the new hire complete paperwork before their first day at work so they can start with their actual job tasks. This makes people feel like they belong to a company faster than a slow onboarding process. It also improves productivity and retention.

Sage People and Sage HRMS from IWI Consulting Group

Sage People and Sage HRMS are two Sage software products that can make a big impact on your recruiting, hiring, and human resources management abilities. IWI Consulting Group is here to help you choose the right software for your needs. We are a Canadian-based company that assists businesses of all sizes to find the right software for productivity and profitability. For more information, visit IWI Consulting Group or call 1-866-916-3851.

Sage 300cloud (formerly known as Sage 300) offers a powerful enterprise resource planning tool for businesses at all stages of growth. Many have wondered what the C stood for in Sage 300c. Now, with a new name change, we know that it stands for the connected cloud you receive with Sage 300cloud (formerly known as Sage 300) . But there are other C’s of Sage 300cloud (formerly known as Sage 300) —Cloud, Customers, and Customized—that make it one of the most popular ERP products on the market. Let’s take a look at how each C benefits your business.

Cloud-Based Sage 300cloud (formerly known as Sage 300)

ERP systems are no longer optional. To remain competitive, businesses must use data to refine their strategies, target their customers, and improve service. Without data, you’ll rely on guesswork that may lead you to the wrong conclusions. With real-time data, you’ll be able to make faster, better decisions and build a stronger, more competitive business.

Sage 300cloud (formerly known as Sage 300) offers this and more. It’s a cloud-based ERP application. This means that it is accessible anytime, anywhere, from any device. If you can log into the Internet, you can log into Sage 300cloud. Sage 300 also offers an on-premises solution for customers who prefer site-based ERP.

Cloud-based ERP such as Sage 300cloud (formerly known as Sage 300) offers you so much more than older versions. The new, streamlined interface is easy to use and fast to ramp up. Maintenance isn’t an issue with the cloud-based version of Sage 300cloud (formerly known as Sage 300), since all maintenance, upgrades, and security services are provided by Sage. Your job is simply to use and enjoy the benefits of real-time data at your fingertips. Who could ask for anything more?

Customers – for Life

Sage 300cloud (formerly known as Sage 300) offers so many features that you’ll quickly become a Sage “lifer”, someone who becomes loyal to Sage products after long-time use of them.

Features of Sage 300cloud (formerly known as Sage 300) that may make you a customer for life include:

• Finance and accounting management
• Order entry
• Inventory and assets tracking
• Purchasing and vendor management
• Business intelligence
• Project and job costing
• Human resource and payroll
• CRM

Within each of these features are even more details that pack Sage 300cloud (formerly known as Sage 300) with plenty of tools for you to use. As your business grows, you can add more options to build out the exact system you need without the headache of migrating to a new platform.

In addition to these great basic features, the newer update of Sage 300cloud (formerly known as Sage 300) includes the following additions.

• Built-in business tools
• Built-in CRM so you can connect with YOUR customers!
• Anytime, anywhere access
• Access through any mobile device
• Inventory planning and forecasting
• AP automation
• eCommerce modules
• Ability to add connected services

With so much in one package, it’s no wonder that Sage 300cloud (formerly known as Sage 300) makes “customers for life.” Throughout every stage of the business life-cycle, Sage 300cloud (formerly known as Sage 300) supports your business processes and needs.

Customizable Web-Based Interface

The third C in Sage 300cloud (formerly known as Sage 300) is customizable—the “have it your way” version of Sage. New for 2018 is the completely customizable web interface.

It makes sense to allow every worker to create their own customizable interface. After all, the CFO needs a very different daily view of the company than the marketing director or the warehouse manager. Each person can now decide what goes on their daily dashboard. It makes it easy to see, at a glance, the exact information you need to do your best work.

Sage 300cloud (formerly known as Sage 300) with IWI Consulting Group

Sage 300cloud (formerly known as Sage 300) is one of many fine software products offered by IWI Consulting Group. IWI Consulting Group is a Canadian-based firm that assists businesses of all sizes to adapt the best ERP systems for their needs. For more information, visit IWI Consulting Group or call 1-866-916-3851.